# Privacy Policy
## Your Privacy Matters
At SCORE, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.
### 🔒 We Do NOT Sell Your Data
Your personal and financial information is never sold to third parties. Period.
### 🔐 We Do NOT Share Your Information
Your data stays private. We do not share your personal or financial information with advertisers, data brokers, or other third parties.
## 1. Information We Collect
We collect only what's necessary to provide our service:
**Account Information:**
- Email address (from Apple/Google sign-in)
- Display name
- Profile photo (optional)
**Financial Data You Enter:**
- Transactions (income & expenses)
- Budget settings
- Savings goals
- Categories and notes
**App Usage:**
- Feature usage statistics
- Crash reports (anonymous)
## 2. How We Use Your Information
Your data is used solely to:
- Provide and improve the App's features
- Sync your data across your devices
- Generate personalized financial insights
- Send important service notifications
We do NOT use your data for:
- Targeted advertising
- Selling to third parties
- Marketing to external companies
## 3. Data Storage & Security
Your data is protected by:
- End-to-end encryption for sensitive data
- Secure cloud storage (Firebase/Google Cloud)
- Industry-standard security practices
- Regular security audits
Your financial data is stored locally on your device and synced to secure cloud servers only when you're signed in.
## 4. AI Features & Third-Party AI Services
SCORE uses third-party AI services to provide intelligent financial insights:
**AI Providers:**
- Google Gemini - Financial analysis & insights
- Anthropic Claude - Conversational AI assistance
- Other AI models as features expand
**When you use AI-powered features:**
- Your financial data is sent securely to these AI providers
- Data is processed only to generate your insights
- AI providers may retain data per their policies
- We do not use your data to train AI models
- AI-generated content is for informational purposes only
By using AI features, you acknowledge that your data will be processed by these third-party AI services according to their respective privacy policies.
## 5. Third-Party Services
We use trusted third-party services:
**Authentication:**
- Apple Sign-In - Account authentication
- Google Sign-In - Account authentication
**Data Storage:**
- Firebase (Google Cloud) - Secure data sync
**AI Services:**
- Google Gemini
- Anthropic Claude
These services have their own privacy policies and are bound by strict data protection agreements.
## 6. Your Rights
You have the right to:
- Access your personal data
- Export your data at any time
- Delete your account and all associated data
- Opt out of non-essential communications
To exercise these rights, go to Settings > Account or contact us.
## 7. Data Retention & Account Deletion
**We retain your data:**
- While your account is active
- As required by law for financial/tax records
**When you delete your account or reset your data:**
**Data that IS deleted:**
- Transactions (income & expenses)
- Budget settings
- Savings goals and fundings
- Wallets and balances
- Contacts and merchants
- Notifications
**Data that is RETAINED:**
- Purchase history (credit purchases, subscriptions)
- Active subscription status
- Credit balance
**Why we retain purchase data:**
- Legal requirement to keep financial records for tax/audit purposes
- To honor active subscriptions you've paid for
- To prevent abuse (e.g., getting welcome bonuses multiple times)
- To handle potential disputes or refund requests
You can delete your account at any time through Settings. Your financial tracking data will be removed, while purchase records are retained as required by law.
## 8. Children's Privacy
SCORE is not intended for children under 13. We do not knowingly collect information from children under 13.
## 9. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of significant changes through the App or email.
## 10. Contact Us
Questions about your privacy? Contact us:
**Email:** [email protected]
We respond to all privacy inquiries within 48 hours.
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*Last updated: January 2025*